Patient Communicator
Patient Communicator Registration Form
In order to complete your registration for Patient Communicator, please complete the attached document and email it to support@medipro.com
How long does it take to set up Patient Communicator?
Once the order is submitted to Patient Communicator, the practice must be A2P-registered to send SMS messages. Patient Communicator submits this registration on behalf of the practice. This process takes anywhere from 2-3 days, but may be longer. ...
Does Patient Communicator allow bulk texting or SMS?
Yes, however, there are some strict laws that have to be followed. Bulk texting is not illegal, but it is highly regulated in the United States. If you don't follow specific rules, you can face massive fines ranging from $500 to $1,500 per individual ...
Do all providers in the practice have to subscribe to Patient Communicator?
As mentioned above, each notification has the ability to filter for specific providers and/or appointment types, so if there are providers who choose to not use the platform, they can be excluded from automated messaging. This capability also helps ...
Is there anything the practice needs to do on the daily with Patient Communicator or once it is set up, it runs quietly in the background with little to no user input or management?
Since patients use the ability to text the practice, we always recommend that the system be looked at regularly. Patients may need to cancel or reschedule or even just be looking for directions to the practice. We also recommend that the practice ...
How does the interface between Lytec and Patient Communicator work when first connected?
We read the Lytec database in real time, so the time between installation and access to data within our system is nearly instantaneous. As new patients or appointments are added, we always see them immediately. Changes to existing patient contact ...
Do you have breakout training sessions based upon the practice user role or is the training content straightforward and covers all features/functionality of Patient Communicator no matter which practice user attends?
We typically train in 3 sessions of 1 hour each at a convenient time for the practice Monday through Thursday from 9-5 EDT. The first training sets up the basic system and begins messaging with a review of how to handle and/or respond to the inbound ...
Once the Patient Communicator sale process has been completed, what is the typical turnaround time when you get started with new accounts on the implementation and training phase?
We can begin the training the same day as the installation, though we would prefer a couple of hours after the installation to be able to get familiar with the practice via their website and review of data that we are given access to in order to know ...
Patient Communicator Sales Information
Sales: MediPro is responsible for the full sales process, with Patient Communicator providing the necessary sales training, and access to demo sites and any existing promotional materials for MediPro to rebrand and use. Support: Initial install, ...
What version of Lytec does Patient Communicator work with?
Patient Communicator will work with Lytec 2020 and above.
Patient Communicator FAQ's
Patient Communicator Frequently Asked Questions What are the features of Patient Communicator? 2-Way Texting Online Appointment Booking Appointment Reminders (text, email, and voice) Reputation Management Digital Forms How do customers enable their ...
What is Patient Communicator
Patient Communicator is a platform that interfaces in real-time with Lytec to provide the following functionality to your practice: Real-time, 2-way texting Automated appointment reminders Online scheduling Digital patient forms Reputation management ...