Do you have breakout training sessions based upon the practice user role or is the training content straightforward and covers all features/functionality of Patient Communicator no matter which practice user attends?
We typically train in 3 sessions of 1 hour each at a convenient time for the practice Monday through Thursday from 9-5 EDT. The first training sets up the basic system and begins messaging with a review of how to handle and/or respond to the inbound messaging. The latter trainings continue the system setup but don't necessarily need non admin/managerial staff. Some practices have opted to have us train the system with just the admin then do training with the front desk staff once the system is set up. This can be done in a 1 time session of about 40 minutes or so.
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Patient Communicator FAQ's
Patient Communicator Frequently Asked Questions What are the features of Patient Communicator? 2-Way Texting Online Appointment Booking Appointment Reminders (text, email, and voice) Reputation Management Digital Forms How do customers enable their ...
What is Patient Communicator
Patient Communicator is a platform that interfaces in real-time with Lytec to provide the following functionality to your practice: Real-time, 2-way texting Automated appointment reminders Online scheduling Digital patient forms Reputation management ...
How long does it take to set up Patient Communicator?
Once the order is submitted to Patient Communicator, the practice must be A2P-registered to send SMS messages. Patient Communicator submits this registration on behalf of the practice. This process takes anywhere from 2-3 days, but may be longer. ...
Patient Communicator Sales Information
Sales: MediPro is responsible for the full sales process, with Patient Communicator providing the necessary sales training, and access to demo sites and any existing promotional materials for MediPro to rebrand and use. Support: Initial install, ...
Once the Patient Communicator sale process has been completed, what is the typical turnaround time when you get started with new accounts on the implementation and training phase?
We can begin the training the same day as the installation, though we would prefer a couple of hours after the installation to be able to get familiar with the practice via their website and review of data that we are given access to in order to know ...