Do you have breakout training sessions based upon the practice user role or is the training content straightforward and covers all features/functionality of Patient Communicator no matter which practice user attends?

We typically train in 3 sessions of 1 hour each at a convenient time for the practice Monday through Thursday from 9-5 EDT. The first training sets up the basic system and begins messaging with a review of how to handle and/or respond to the inbound messaging. The latter trainings continue the system setup but don't necessarily need non admin/managerial staff. Some practices have opted to have us train the system with just the admin then do training with the front desk staff once the system is set up. This can be done in a 1 time session of about 40 minutes or so.

Related Articles
What is Patient Communicator
Patient Communicator is a platform that interfaces in real-time with Lytec to provide the following functionality to your practice: Real-time, 2-way texting Automated appointment reminders Online scheduling Digital patient forms Reputation management ...
Patient Communicator FAQ's
How do customers enable their land line to accept text messages? Patient Communicator does this on their end. Is there a form or how do we enroll customers? What is clear call? A visual caller ID popup that works if the practice is using Ring Central ...
Patient Communicator Sales Information
Sales: MediPro is responsible for the full sales process, with Patient Communicator providing the necessary sales training, and access to demo sites and any existing promotional materials for MediPro to rebrand and use. Support: Initial install, ...
Once the Patient Communicator sale process has been completed, what is the typical turnaround time when you get started with new accounts on the implementation and training phase?
We can begin the training the same day as the installation, though we would prefer a couple of hours after the installation to be able to get familiar with the practice via their website and review of data that we are given access to in order to know ...
Is there anything the practice needs to do on the daily with Patient Communicator or once it is set up, it runs quietly in the background with little to no user input or management?
Since patients use the ability to text the practice, we always recommend that the system be looked at regularly. Patients may need to cancel or reschedule or even just be looking for directions to the practice. We also recommend that the practice ...

Do you have breakout training sessions based upon the practice user role or is the training content straightforward and covers all features/functionality of Patient Communicator no matter which practice user attends?

Do you have breakout training sessions based upon the practice user role or is the training content straightforward and covers all features/functionality of Patient Communicator no matter which practice user attends?

Related Articles

What is Patient Communicator

Patient Communicator FAQ's

Patient Communicator Sales Information

Once the Patient Communicator sale process has been completed, what is the typical turnaround time when you get started with new accounts on the implementation and training phase?

Is there anything the practice needs to do on the daily with Patient Communicator or once it is set up, it runs quietly in the background with little to no user input or management?